Vouchers are non-refundable and
have no cash value.
Once a candidate redeems a
voucher and is deemed eligible for an exam, he/she must sit
for an exam within 180 days from the application
approval date (exam eligibility period). Candidates may
sit for the exam as soon as 14 days from the application approval date.
Additional items not included in the voucher, such as
second-chance insurance if desired, must be purchased as part of
the exam application checkout process with a valid form of
payment accepted by HRCI (e.g. credit card,
organizational check, wire).
Applicants must meet the
specified eligibility requirements to take an HRCI exam.
Applicants deemed ineligible by HRCI will be offered a
new voucher for a lower level exam.
Candidates may change
their exam type by paying a $50 change fee plus the
difference in retail price of the exams (if the new exam
is higher priced). No refunds are available for exams with a
lower retail price. A new voucher will be issued for the
new exam and that voucher must be redeemed within 90
The Exam Type Change Form must be submitted at
least 10 business days prior to the end of the
eligibility and before an exam appointment. Any existing exam
appointment will be canceled by HRCI as part of the
process. An exam level change is limited to one time per
Example: If a candidate for the aPHR exam
realizes he/she is qualified to take the PHR exam, then
he/she can change to the PHR exam by paying $50
administrative fee plus the retail price difference of
aPHR vs. PHR.
Once candidates schedule an exam at
a testing center, they may reschedule their exam date to another date within their original 180-day eligibility
timeframe by contacting Prometric (the testing center) and paying a change
fee of $85.
Example: Candidate for SPHR exam is deemed
eligible to take exam on April 1. She schedules her exam for May 10. On April 30,
she decides to change her
exam date to August 31. Since the rescheduled date falls
within her original 180- day eligibility period, she must
contacting Prometric and paying a change
fee of $85.
No refunds are issued to candidates who
let the 180-day original eligibility period expire
without taking an exam.
Candidates may extend their 180-day eligibility period by
paying a $150 extension fee. This provides a 90-day
extension to the current eligibility period that was
provided upon application. This option is limited to one extension
No refunds are issued to candidates who are “no shows” for an exam scheduled at an exam testing