Soaring to New Heights
The Decisions HR Is Making Today That Employees Won't Feel Until Next Year
Why some of HR's most important work has the longest timeline One of the biggest challenges in HR is that success often has a delayed payoff. A marketing campaign can generate leads within days. A sales initiative can produce revenue...
The Best Employee Survey Is One You Never Send
Why observation often reveals more than another questionnaire Employee surveys have become a staple of modern HR. Annual engagement surveys. Pulse surveys. Culture surveys. Manager effectiveness surveys. Exit surveys. When organizations want answers, the first instinct is often to ask...
The Departments HR Rarely Learns From
What marketing, operations, finance, and engineering can teach HR about building stronger organizations HR is often expected to partner with every department in the organization. It supports hiring, develops leaders, advises managers, and helps shape culture across the business. But...
Why the employees who stay may have the most important story to tell Every organization pays attention when someone resigns. Exit interviews are scheduled. Teams discuss what happened. Leaders try to understand why the employee decided to leave and what,...
The Workarounds Employees Create Are Trying to Tell You Something
Why unofficial processes may be your organization's best source of feedback Every organization has them. The spreadsheet someone created because the system didn't track what they needed. The shared document everyone updates instead of using the official software. The unofficial...
Your Future Leaders Are Already on Your Payroll
Why leadership potential often appears long before a promotion does When organizations think about leadership development, the conversation usually starts with an open position. Someone retires. A manager leaves. A new team is formed. Suddenly the question becomes, "Who can...
What New Employees Notice That Veterans No Longer See
Why fresh eyes may be your organization's most valuable source of feedback Ask a new employee about their first few weeks, and you'll often hear observations that surprise long-tenured employees. "Why do three different people have to approve this?" "I...
The Quiet Cost of Organizational Memory
What walks out the door when experienced employees leave When an experienced employee leaves, organizations usually focus on the obvious loss—the open position, the hiring process, and the work that now needs to be redistributed. But those are only the...
The Questions Employees Wish They Could Ask Leadership
The conversations happening in private—and what they reveal about your organization Every workplace has two conversations. The first happens in meetings, town halls, and company-wide emails. It's the conversation everyone hears. The second happens over lunch, in private messages, and...